Issues affecting sending, reporting, and adding subscribers

Incident

Issues affecting sending, reporting, and adding subscribers

Status: closed

Start:

End:

Duration: 22 minutes

Affected Components:

Web application Email sending Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Journey emails Preview emails Lists & subscribers

Update

2021-11-20T06:41:39.1170000Z

Some customers may currently experience issues issues sending email, delayed reporting statistics, and adding subscribers to lists. We are working to resolve this as soon as we can. Thanks for your patience.

Update

2021-11-20T06:42:00.0000000Z

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience any further issues sending, and reporting is catching up. We are continuing to monitor.

Resolved

2021-11-20T07:04:00.0000000Z

The incident has now been resolved.