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Last Week
Web application Payment processing

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Payments are now being processed. We're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Web application Payment processing

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Our payment processor have indicated that problems have been resolved, we're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Web application Payment processing

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Week of 01/19/2025
Email sending Preview emails
We’ve received reports that some customers are having trouble sending test emails. We are currently investigating and will keep you updated.

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues sending test emails.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues receiving test emails though we are monitoring results.

The incident has now been resolved. Customers should no longer experience issues receiving test emails.

Week of 01/12/2025
Web application Email sending Campaign emails Transactional emails Journey emails Preview emails Segment processing Log in & access

We will be undergoing scheduled maintenance on Sunday, 19 January 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed. Engagement segments processing will be delayed. Customers may experience interruptions when logged into their account.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.