We're aware of an issue currently affecting email delivery to Microsoft domains (Outlook, Hotmail, Live). This is a receiver-side issue on Microsoft's end and is being seen industry-wide, with multiple email providers reporting the same behaviour this morning. It is not an indication of a problem with your account, your sending, or our platform.

We've raised this directly with Microsoft and are awaiting their response. Mail to other providers is unaffected. We'll share an update as soon as we hear back.

Thanks for your patience.

We are continuing to monitor delivery of emails to Microsoft domains. Whilst we have seen some improvement and many emails are getting through, there is unfortunately continues to be a proportion of emails not being delivered successfully.

We'll share an update as soon as we have more information.

We will be undergoing scheduled maintenance on Sunday, 2026-08-09 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Customers may experience interruptions when logged into their account. Emails scheduled to be sent may be delayed.

We encourage you to share this information with any additional users of your account who may not see this message.

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The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

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We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

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