Campaign reporting (opens, clicks, Worldview)
We will be undergoing scheduled maintenance on Sunday, 2026-08-09 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.
Customers may experience interruptions when logged into their account. Emails scheduled to be sent may be delayed.
We encourage you to share this information with any additional users of your account who may not see this message.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
It is not possible to login to Campaign Monitor at this time, our team are aware of the cause and are working to have this sorted as soon as possible.
Our engineering team continues to investigate the issue and is working to resolve it as quickly as possible. While the application is currently unavailable, this does not affect emails that have already been sent — links and images within those emails will continue to work as expected.
Our team has resolved the issue, and the application is now operating as normal.
We will continue to monitor the situation closely and will update the status page with any further information.
The application is now working normally and customers can now login without any issues.
Any campaigns scheduled to send during the period the application was unavailable will now send.
Unfortunately, Transactional emails that were triggered during this period won't have been sent and will need to be re-triggered.
We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.
The incident has now been resolved. Customers should no longer experience the access issue.
We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.
During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.
We encourage you to share this information with any additional users on your account who may not see this message.
To stay informed about future maintenance and status updates, please subscribe here https:// status .campaignmonitor.com/
The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/
We will be undergoing scheduled maintenance on Sunday, 13 Jul 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.
Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.
We encourage you to share this information with any additional users of your account who may not see this message.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.
The issue has now been resolved. Customers should no longer experience problems accessing accounts.
Customers may experience delays, errors, or other issues when logged into their account. Some email sending and open/click tracking may be delayed. We're currently working to resolve as soon as we can. Thanks for your patience.
This issue is now resolved. Customers should no longer experience any problems when logged into their account. Any emails that were delayed should now be sent. Some campaign images have failed to load. If you notice missing images or any other issues, please reach out to our Support team and we can investigate further.
Our system is experiencing issues where processing subscribers, segments, and tracking opens and clicks is currently delayed. Some campaign and journey sending is also affected. Some API calls may also be affected. Our team is working to resolve the issue as soon as possible.
The issue is now resolved, processes concerning subscribers and segments, as well as open and click tracking, have now all caught up. All emails have now sent, although some may have been delayed for up to 90 minutes. API calls may have also been delayed, or timed out, or experienced server issues during the affected window.
Some customers may currently experience slow loading for some pages within their account, and occasional, intermittent errors. Open and click tracking is also delayed and may therefore display as lower than expected in reporting. We are working to resolve this as soon as we can. Thanks for your patience.
We are continuing to work on a fix and will provide further updates. Customers may currently experience slow loading within their account. Open and click tracking is also delayed and so campaign reports may display lower figures than expected. We'll continue to provide updates as we work to resolve this.
The incident has now been resolved. Customers should no longer experience delays or slowness within their account. Open and click tracking reporting will continue to populate in reports and no tracking information has been lost.
Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.
The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.