Issues accessing accounts

Incident

Issues accessing accounts

Status: closed
Start:
End:
Duration: 14 minutes
Affected Components:
Web application Email sending SMS sending API Help Center Marketing website Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
Update

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

Resolved

The issue has now been resolved. Customers should no longer experience problems accessing accounts.