Transactional reporting

Web application Campaign creation & previews Campaign reporting (opens, clicks, Worldview) Email builder Design & spam testing Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.

 

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.

 

The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.

Web application Campaign creation & previews Campaign reporting (opens, clicks, Worldview) Email builder Design & spam testing Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

Some customers may be seeing issues accessing the application and attempting to send campaigns, our engineering team are currently working on resolving this. We will continue to provide updates as soon as we have more information.

 

Customers are now able to login to their accounts and campaigns are sending. Our engineering team is continuing to work on this to ensure there are no continuation of issues. We'll continue to update the status page with information.

 

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience problems accessing the application or sending campaigns though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience problems accessing the application or sending campaigns.

Web application Campaign reporting (opens, clicks, Worldview) Transactional reporting
 

Some customers may currently experience Open tracking issues. We are working to resolve this as soon as we can. Thanks for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience Open reporting issues.

Open information is currently being processed and catching up. 

Thank you for your patience while we complete the processing.

 

The incident has now been resolved. Customers should no longer experience Opens reporting issues.

Thank you for your patience while this processing was completed.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Preview emails Journey builder RSS feed reader Transactional reporting Templates Log in & access
 

Some customers may currently experience issues logging in and accessing their account. We are working to resolve this as soon as we can. Thanks for your patience.

 

As well as some customers not being able to access their account, email sending is currently impacted on a sub-section of accounts. We are continuing to work on resolving this as soon as we can. Thanks for your patience.

 

The incident has now been resolved and all accounts are accessible again. Emails scheduled to send during the incident may have been delayed.

Web application Email sending API Help Center Marketing website Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.

 

A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, 03 Oct 2021 at 03:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

We will be undergoing scheduled maintenance on Sunday, 19 Sep 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, 12th Sep 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, 18 July 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Journey emails Preview emails Transactional reporting
 

Some customers may currently experience delays with reporting for email campaigns, journeys and transactional emails. We are working to resolve this as soon as we can. Thanks for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in email reporting, and some may experience delays in email sends.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in email reporting, and some may experience delays in email sends.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in email reporting, and some may experience delays in email sends.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in email reporting, and some may experience delays in email sends.

 

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience sending delays, though campaign reporting data is expected to take some time to catch up.

 

Email sending has returned to normal, though email reports will remain delayed for a while as the system processes the backlog of tracking data.