Email builder

Web application Email sending SMS sending API Help Center Marketing website Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

It is not possible to login to Campaign Monitor at this time, our team are aware of the cause and are working to have this sorted as soon as possible.

 

Our engineering team continues to investigate the issue and is working to resolve it as quickly as possible. While the application is currently unavailable, this does not affect emails that have already been sent — links and images within those emails will continue to work as expected.


 

Our team has resolved the issue, and the application is now operating as normal.

We will continue to monitor the situation closely and will update the status page with any further information.

 

The application is now working normally and customers can now login without any issues.

Any campaigns scheduled to send during the period the application was unavailable will now send.

Unfortunately, Transactional emails that were triggered during this period won't have been sent and will need to be re-triggered.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

 

The incident has now been resolved. Customers should no longer experience the access issue.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.

We encourage you to share this information with any additional users on your account who may not see this message.

To stay informed about future maintenance and status updates, please subscribe here  https:// status .campaignmonitor.com/

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.


To be notified of future status and maintenance updates, please subscribe here  https:// status .campaignmonitor.com/

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/

Web application Email builder
 

Some customers experienced errors when accessing email builder. The issue was identified and systems were fully restored.

 

The issue has now been resolved. Customers should no longer experience errors when accessing email builder.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, 13 Jul 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending SMS sending API Help Center Marketing website Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

 

The issue has now been resolved. Customers should no longer experience problems accessing accounts.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Transactional emails Transactional SMTP Email builder Journey emails Webhooks Preview emails Insights Log in & access Email image hosting
 

We will be undergoing scheduled maintenance on Sunday, 11 August 2024 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed, and some API requests may timeout. Customers may experience interruptions when logged into their account during maintenance and Insights may become unavailable.

We encourage you to pass this information along to any additional users on your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending Campaign emails Transactional emails Email builder Journey emails Preview emails Log in & access
 

We will be undergoing scheduled maintenance on Sunday, 19 May 2024 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.

All emails scheduled to send during the maintenance will be delayed. Custom domain certificate renewals and permanent erasure requests will also be delayed. Customers may experience interruptions when logged into their account.

We encourage you to pass this information along to any additional users on your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window have now been sent. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email builder
 

We’ve received reports that some customers are seeing security errors when using the Email Builder. We are currently investigating and will keep you updated.

 

We are continuing to investigate reports of security errors appearing in the Email Builder and will continue to post updates as they occur.

 

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience security errors when using the Email Builder.

 

The incident has now been resolved. Customers should no longer experience security errors when using the Email Builder.

Web application Campaign creation & previews Email builder
 

Some customers may currently experience issues when creating and editing campaigns using the email builder. We are working to resolve this as soon as we can. Thanks for your patience.

 

The incident has now been resolved. Customers should no longer experience any issues when creating and editing campaigns using the email builder.