Some customers may currently experience issues when creating and editing campaigns using the email builder. We are working to resolve this as soon as we can. Thanks for your patience.

The incident has now been resolved. Customers should no longer experience any issues when creating and editing campaigns using the email builder.

Some users may currently experience issues with advanced analytics tracking tags not being appended to links. Google Analytics tags are not affected by this. We are working to resolve this as soon as we can. Thanks for your patience.

A fix has been implemented and the incident is now resolved. Users should no longer experience issues with advanced analytics tracking.

Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.

The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.

Some customers may experience error messages when attempting to load or upload a template and when attempting to import data from files. 

A fix has been implemented and the incident is now resolved. Customers should no longer experience error messages when attempting to load or upload a template and when attempting to import data from files. 

Some customers may be seeing issues accessing the application and attempting to send campaigns, our engineering team are currently working on resolving this. We will continue to provide updates as soon as we have more information.

Customers are now able to login to their accounts and campaigns are sending. Our engineering team is continuing to work on this to ensure there are no continuation of issues. We'll continue to update the status page with information.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience problems accessing the application or sending campaigns though we are monitoring results.

The incident has now been resolved. Customers should no longer experience problems accessing the application or sending campaigns.

We’ve received reports that some customers are having trouble creating and editing campaigns. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers should no longer experience any issues when creating and editing campaigns.

Some customers may currently experience issues logging in and accessing their account. We are working to resolve this as soon as we can. Thanks for your patience.

As well as some customers not being able to access their account, email sending is currently impacted on a sub-section of accounts. We are continuing to work on resolving this as soon as we can. Thanks for your patience.

The incident has now been resolved and all accounts are accessible again. Emails scheduled to send during the incident may have been delayed.

Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.

A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.

We’ve received reports that some customers are seeing errors related to importing links when importing custom coded HTML. We are currently investigating and will keep you updated.

We are continuing to work on a fix and will provide further updates. Some customers may currently experience issues importing custom coded HTML.

The incident has now been resolved. Customers should no longer experience issues with links or anything else associated with importing custom coded HTML.

Some customers may experience delays in campaign sending, as well as issues loading campaign drafts that include personalized previews.

A fix has been implemented and the incident is now resolved. Customers should no longer experience delays in campaign sending or issues loading campaign drafts.