Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Payments are now being processed. We're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Our payment processor have indicated that problems have been resolved, we're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

The issue has now been resolved. Customers should no longer experience problems accessing accounts.

We’ve received reports that some customers are having trouble adding Mastercard payment cards. We recommend that any users encountering this error contact their card provider for assistance. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers experiencing errors with Mastercard payment cards should contact their card provider for assistance.

We’ve received reports that some customers are having trouble adding new payment cards to accounts. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers should no longer experience issues adding payment cards. If you are still unable to add a card, please contact your card provider and let them know the authorization hold from Campaign Monitor is legitimate.

Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.

The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.

Some customers may be seeing issues accessing the application and attempting to send campaigns, our engineering team are currently working on resolving this. We will continue to provide updates as soon as we have more information.

Customers are now able to login to their accounts and campaigns are sending. Our engineering team is continuing to work on this to ensure there are no continuation of issues. We'll continue to update the status page with information.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience problems accessing the application or sending campaigns though we are monitoring results.

The incident has now been resolved. Customers should no longer experience problems accessing the application or sending campaigns.

We’ve received reports that some customers are having trouble making payments and adding new payment cards. We are currently investigating and will keep you updated.

Some customers may currently experience issues making payments and adding new payment cards. We are working to resolve this as soon as we can. Thanks for your patience.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues making payments or adding new cards, though we are monitoring results.

The incident has now been resolved. Customers should no longer experience issues making payments or adding payment details.

Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.

A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.