It is not possible to login to Campaign Monitor at this time, our team are aware of the cause and are working to have this sorted as soon as possible.

Our engineering team continues to investigate the issue and is working to resolve it as quickly as possible. While the application is currently unavailable, this does not affect emails that have already been sent — links and images within those emails will continue to work as expected.

Our team has resolved the issue, and the application is now operating as normal.

We will continue to monitor the situation closely and will update the status page with any further information.

The application is now working normally and customers can now login without any issues.

Any campaigns scheduled to send during the period the application was unavailable will now send.

Unfortunately, Transactional emails that were triggered during this period won't have been sent and will need to be re-triggered.

We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers should no longer experience the access issue.

We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.

We encourage you to share this information with any additional users on your account who may not see this message.

To stay informed about future maintenance and status updates, please subscribe here  https:// status .campaignmonitor.com/

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe here  https:// status .campaignmonitor.com/

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/

We will be undergoing scheduled maintenance on Sunday, 13 Jul 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Payments are now being processed. We're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

Our payment processor have indicated that problems have been resolved, we're continuing to monitor this before confirming that there are no further issues.

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

The issue has now been resolved. Customers should no longer experience problems accessing accounts.

We’ve received reports that some customers are having trouble adding Mastercard payment cards. We recommend that any users encountering this error contact their card provider for assistance. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers experiencing errors with Mastercard payment cards should contact their card provider for assistance.

We’ve received reports that some customers are having trouble adding new payment cards to accounts. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers should no longer experience issues adding payment cards. If you are still unable to add a card, please contact your card provider and let them know the authorization hold from Campaign Monitor is legitimate.