Issue processing payments
Incident
2025-02-13T06:03:00.0000000Z
Issue processing payments
Status: closed
Start:
2025-02-13T04:21:00.0000000Z
End:
2025-02-13T06:03:00.0000000Z
Duration: 1 hour 42 minutes
Affected Components:
Web application
Payment processing
Update
2025-02-13T04:21:00.0000000Z
2025-02-13T04:21:00.0000000Z
Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).
Resolved
2025-02-13T06:03:00.0000000Z
2025-02-13T06:03:00.0000000Z
The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.
Copyright (C) 2024.