Journey builder
We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.
The issue has now been resolved. Customers should no longer experience problems accessing accounts.
Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.
The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.
Some customers may be seeing issues accessing the application and attempting to send campaigns, our engineering team are currently working on resolving this. We will continue to provide updates as soon as we have more information.
Customers are now able to login to their accounts and campaigns are sending. Our engineering team is continuing to work on this to ensure there are no continuation of issues. We'll continue to update the status page with information.
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience problems accessing the application or sending campaigns though we are monitoring results.
The incident has now been resolved. Customers should no longer experience problems accessing the application or sending campaigns.
Some customers may experience issues loading pages on the application:
- Email editor
- Insights
- Journeys
- Pricing and packaging page
- The Integration Store
A fix has been implemented and the incident is now resolved. Customers should now be able to access the Email Builder, Insights, Journeys, the Pricing and Packaging page, and the Integration Store.
Some customers may currently experience issues logging in and accessing their account. We are working to resolve this as soon as we can. Thanks for your patience.
As well as some customers not being able to access their account, email sending is currently impacted on a sub-section of accounts. We are continuing to work on resolving this as soon as we can. Thanks for your patience.
The incident has now been resolved and all accounts are accessible again. Emails scheduled to send during the incident may have been delayed.
Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.
A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.
We will be undergoing scheduled maintenance on Sunday, 03 Oct 2021 at 03:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
We will be undergoing scheduled maintenance on Sunday, 19 Sep 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
We will be undergoing scheduled maintenance on Sunday, 12th Sep 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
We will be undergoing scheduled maintenance on Sunday, 18 July 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.