Customers may experience issues triggering automated journeys at this time. Our engineering team are aware and currently investigating. Thank you for your patience.

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent..

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent.

We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers should no longer experience the access issue.

We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.

We encourage you to share this information with any additional users on your account who may not see this message.

To stay informed about future maintenance and status updates, please subscribe here  https:// status .campaignmonitor.com/

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe here  https:// status .campaignmonitor.com/

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/

We will be undergoing scheduled maintenance on Sunday, 13 Jul 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

The issue has now been resolved. Customers should no longer experience problems accessing accounts.

Some agency accounts may not be able to load their clients page. We are currently investigating and will keep you updated.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Agency customers should no longer experience issues loading their clients page, though we are monitoring results.

The incident has now been resolved. Agency customers should no longer experience issues loading their clients page.

Some customers may be seeing issues accessing the application and attempting to send campaigns, our engineering team are currently working on resolving this. We will continue to provide updates as soon as we have more information.

Customers are now able to login to their accounts and campaigns are sending. Our engineering team is continuing to work on this to ensure there are no continuation of issues. We'll continue to update the status page with information.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience problems accessing the application or sending campaigns though we are monitoring results.

The incident has now been resolved. Customers should no longer experience problems accessing the application or sending campaigns.

Some customers may experience issues loading pages on the application:

• Email editor
• Insights
• Journeys
• Pricing and packaging page
• The Integration Store

A fix has been implemented and the incident is now resolved. Customers should now be able to access the Email Builder, Insights, Journeys, the Pricing and Packaging page, and the Integration Store.

Some customers may currently experience issues logging in and accessing their account. We are working to resolve this as soon as we can. Thanks for your patience.

As well as some customers not being able to access their account, email sending is currently impacted on a sub-section of accounts. We are continuing to work on resolving this as soon as we can. Thanks for your patience.

The incident has now been resolved and all accounts are accessible again. Emails scheduled to send during the incident may have been delayed.

Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.

A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.