We will be performing scheduled maintenance on Sunday, 20 October 2024, at 04:00 AM UTC (check your local time here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed. Customers may experience interruptions when logged into their account during maintenance, and Insights will be unavailable.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future maintenance and status updates, please subscribe.

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Some customers may currently experience issues importing subscribers to their account. We are working to resolve this as soon as we can. Thanks for your patience.

We are continuing to work on a fix and will provide further updates. We're experiencing an issue that is affecting importing and updating subscribers from within accounts, as well as the API. Thank you for your patience while we work to address this.

Our team continues to urgently work on finding a solution. We apologize for the inconvenience. Importing and updating subscribers from within accounts, as well as the API, is currently affected. We will continue to keep you updated. Thank you for your patience.

The team are working on implementing a solution. While this work is ongoing, importing and updating subscribers from within accounts and the API is still currently affected. We will continue to keep you updated. We apologize for the inconvenience and thank you for your patience.

Thanks for your continued patience while we work through this issue. We are pleased to say that all subscriber imports and edits within the application are working as expected now. However, there are still issues importing subscribers via the API, which the team is working hard to resolve.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers though we are monitoring results.

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

We will be undergoing scheduled maintenance on Sunday, 11 August 2024 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed, and some API requests may timeout. Customers may experience interruptions when logged into their account during maintenance and Insights may become unavailable.

We encourage you to pass this information along to any additional users on your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We have completed our scheduled maintenance. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Some customers may currently experience intermittent issues accessing their account. We are currently investigating and hope to clear this up as soon as we can.

Some campaigns and transactional emails are currently delayed. We are working to address this as well as the issue affecting account access. Thanks for your patience. We hope to have this resolved as soon as we can.

We are aware of an external issue impacting Campaign Monitor by Marigold, as well as several other global platforms. We are actively working to address the issue. We'll continue to update you as we learn more.

We are continuing to actively investigate issues impacting global network and platform providers. Media organizations and our own partners are reporting widespread systems outages facing Windows platforms and machines. We are diligently working to find an internal solution to best support our customers. We will continue to communicate as we learn more.

We are continuing to work to resolve an issue impacting Campaign Monitor . Cybersecurity firm Crowdstrike experienced a major incident resulting from a recent technical update, the company has now confirmed. Unfortunately, given the global impact, systems will be unavailable for the time being while we reboot our systems. We are diligently working to find a solution to ensure our Marigold products are functioning as expected. We'll continue to communicate as we learn more.

We have identified the cause for issues within our platform, as a result of problems connected to cybersecurity firm CrowdStrike. A solution for Marigold products has been determined and our technical teams are working quickly and efficiently to implement that solution. We will update you shortly with additional information and our progress.

We have successfully rebooted all of our systems in response to the incident connected to cybersecurity firm Crowdstrike. While our Campaign Monitor by Marigold systems are all back online and functional, there is a short-term lag in email sending resulting from the downtime. Emails sent during or after the downtime may be delayed.

We have successfully rebooted all of our systems in response to the incident connected to cybersecurity firm https://www.cnbc.com/2024/07/19/crowdstrike-suffers-major-outage-affecting-businesses-around-the-world.html. While our Campaign Monitor by Marigold systems are all back online and functional, there is a backlog in email sending that we’re working through. Emails sent during or after the downtime may be delayed.

We will be undergoing scheduled maintenance on Sunday, 19 May 2024 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.

All emails scheduled to send during the maintenance will be delayed. Custom domain certificate renewals and permanent erasure requests will also be delayed. Customers may experience interruptions when logged into their account.

We encourage you to pass this information along to any additional users on your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window have now been sent. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

We're currently experiencing a system issue affecting the sending of some webhooks and email campaigns. Customers may also experience errors or timeouts when navigating their account. We're currently working to resolve this as soon as possible.

The system has now returned to normal and customers should no longer experience any errors or timeouts. Affected email campaigns have been sent, though some delayed. We are currently working through the queue of webhook events.

The issue is now resolved. Webhooks processing has now caught up, except some that should have fired between 16:40 and 18:15 UTC were lost.

We will be undergoing scheduled maintenance on Sunday, 11 Feb 2024 at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour.

Customers may experience interruptions when logged into their account during maintenance. Emails scheduled will continue to send during the maintenance window.

To be notified of future status and maintenance updates, please subscribe.

The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

We have completed our scheduled maintenance. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

We’ve received reports that some customers are seeing security errors when using the Email Builder. We are currently investigating and will keep you updated.

We are continuing to investigate reports of security errors appearing in the Email Builder and will continue to post updates as they occur.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience security errors when using the Email Builder.

The incident has now been resolved. Customers should no longer experience security errors when using the Email Builder.

Some customers may currently experience issues when creating and editing campaigns using the email builder. We are working to resolve this as soon as we can. Thanks for your patience.

The incident has now been resolved. Customers should no longer experience any issues when creating and editing campaigns using the email builder.

We’ve received reports that some customers are having trouble adding Mastercard payment cards. We recommend that any users encountering this error contact their card provider for assistance. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers experiencing errors with Mastercard payment cards should contact their card provider for assistance.