Web application

Web application Email sending SMS sending API Help Center Marketing website Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

It is not possible to login to Campaign Monitor at this time, our team are aware of the cause and are working to have this sorted as soon as possible.

 

Our engineering team continues to investigate the issue and is working to resolve it as quickly as possible. While the application is currently unavailable, this does not affect emails that have already been sent — links and images within those emails will continue to work as expected.


 

Our team has resolved the issue, and the application is now operating as normal.

We will continue to monitor the situation closely and will update the status page with any further information.

 

The application is now working normally and customers can now login without any issues.

Any campaigns scheduled to send during the period the application was unavailable will now send.

Unfortunately, Transactional emails that were triggered during this period won't have been sent and will need to be re-triggered.

Web application Signup forms
 

We are currently investigating an issue where sign up forms cannot be edited or previewed within the application. Published sign up forms remain fully functional and are not impacted.

We are working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.

 

A fix has been implemented, and we are currently verifying that all functionality is working as expected before resolving this incident.

Customers should no longer experience issues with sign up forms. We will continue to monitor performance.

 

The incident has now been resolved. Customers should no longer experience issues with sign up forms.

Web application Email sending Campaign emails Transactional emails Journey emails Preview emails Log in & access
 

We will be undergoing scheduled maintenance on Sunday, May 3, 2026 4:00 am UTC (see your timezone here). The maintenance is expected to last approximately 1 hour.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Lists & subscribers
 
We are currently seeing delays when importing subscribers via the API or within the application. Our engineering team are working on a resolution.
 

Our engineering team have identified the cause and are now processing the backlog of imports, we currently expect this to be complete in approximately 30 minutes.

 

This issue has now been resolved and there are no longer any delays importing subscribers.

 

This issue has now been resolved and there are no longer any delays importing subscribers.

Web application Lists & subscribers
 

Customers may experience issues importing subscribers to a list. Imports are processing, but they are taking much longer than normal.

 

Our engineering team have been able to resolve the issue and imports are now processing normally.

Web application Email sending Journey emails Journey builder
 

Customers may experience issues triggering automated journeys at this time. Our engineering team are aware and currently investigating. Thank you for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent..

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent.

 
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience delays in triggering journeys, though we are monitoring results.
 
The incident has now been resolved. Customers should no longer experience delayed automated journey triggers.
Web application Email sending Campaign emails Transactional emails Journey emails Preview emails Log in & access
 

We will be undergoing scheduled maintenance on Sunday, 1st February 2026 at 04:00 AM UTC ( see your timezone here ). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe. 

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

 

The incident has now been resolved. Customers should no longer experience the access issue.

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

 
A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.
 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.