Web application

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

 
A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.
 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.

We encourage you to share this information with any additional users on your account who may not see this message.

To stay informed about future maintenance and status updates, please subscribe here  https:// status .campaignmonitor.com/

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.


To be notified of future status and maintenance updates, please subscribe here  https:// status .campaignmonitor.com/

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/

Web application Email builder
 

Some customers experienced errors when accessing email builder. The issue was identified and systems were fully restored.

 

The issue has now been resolved. Customers should no longer experience errors when accessing email builder.

Web application Design & spam testing
 

Some customers may currently experience issues with the design & spam tests found under "Run inbox tests." We are working to resolve this as soon as we can. Thanks for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues running design & spam tests.

 

The incident has now been resolved. Customers should no longer experience issues running design & spam tests.

Web application Segment processing
 

Some customers may currently experience issues creating and updating segments. We are working to resolve this as soon as we can. Thanks for your patience.

 

The incident has now been resolved. Customers should no longer experience issues creating and updating segments.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, 13 Jul 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

Web application Insights
 

We're currently performing an update to the Insights database. This process is expected to take approximately 1 hour, during which time Insights will be unavailable. Insights data backlog will be processed once the update is complete. No impacts on other areas of the application are expected.

 

Updates to the Insights database have been successfully completed. Insights is now available. Thank you for your patience.

Web application Lists & subscribers
 

Some customers may currently experience delays when importing subscribers. We are working to resolve this as soon as we can. Thanks for your patience.

 

Our engineering team have been able to ensure that subscribers can be imported successfully. We are currently investigating the root cause to avoid any further issues.

 

Our engineering team have resolved the problem here and there are no further issues importing subscribers.

Web application Email sending Campaign emails Transactional emails Journey emails Preview emails Segment processing Log in & access
 

We will be undergoing scheduled maintenance on Sunday, 13 April 2025 at 04:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 1 hour.

Customers may experience interruptions when logged into their account. Emails scheduled to send may be delayed. Segments will be unavailable.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.To be notified of future status and maintenance updates, please subscribe.

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app. To be notified of future status and maintenance updates, please subscribe.