Web application

Web application Lists & subscribers
 
We are currently seeing delays when importing subscribers via the API or within the application. Our engineering team are working on a resolution.
 

Our engineering team have identified the cause and are now processing the backlog of imports, we currently expect this to be complete in approximately 30 minutes.

 

This issue has now been resolved and there are no longer any delays importing subscribers.

 

This issue has now been resolved and there are no longer any delays importing subscribers.

Web application Lists & subscribers
 

Customers may experience issues importing subscribers to a list. Imports are processing, but they are taking much longer than normal.

 

Our engineering team have been able to resolve the issue and imports are now processing normally.

Web application Email sending Journey emails Journey builder
 

Customers may experience issues triggering automated journeys at this time. Our engineering team are aware and currently investigating. Thank you for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent..

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent.

 
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience delays in triggering journeys, though we are monitoring results.
 
The incident has now been resolved. Customers should no longer experience delayed automated journey triggers.
Web application Email sending Campaign emails Transactional emails Journey emails Preview emails Log in & access
 

We will be undergoing scheduled maintenance on Sunday, 1st February 2026 at 04:00 AM UTC ( see your timezone here ). The maintenance is expected to last approximately 2 hours.

Emails scheduled to send during the maintenance may be delayed and customers may experience interruptions when logged into their account during maintenance.

We encourage you to share this information with any additional users of your account who may not see this message.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe.

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe. 

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe.

Web application Email sending API Campaign creation & previews Campaign emails API endpoints Campaign reporting (opens, clicks, Worldview) Transactional emails Transactional SMTP Email builder Journey emails Webhooks Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

 

The incident has now been resolved. Customers should no longer experience the access issue.

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

Web application Lists & subscribers
 

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

 
A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.
 

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

 

The incident has now been resolved. Customers should no longer experience issues importing subscribers.

Web application Email sending Campaign creation & previews Campaign emails Campaign reporting (opens, clicks, Worldview) Transactional emails Email builder Journey emails Design & spam testing Preview emails Journey builder RSS feed reader Transactional reporting Lists & subscribers Segment processing Signup forms Insights Templates Log in & access Payment processing Email image hosting CSS & JavaScript
 

We will be undergoing scheduled maintenance on Sunday, Oct 19, 2025 at 4:00 AM UTC (see your timezone here). The maintenance is expected to last approximately 2 hours.

During this time, email sends may be delayed, and users may experience temporary interruptions when accessing their accounts.

We encourage you to share this information with any additional users on your account who may not see this message.

To stay informed about future maintenance and status updates, please subscribe here  https:// status .campaignmonitor.com/

 

The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.


To be notified of future status and maintenance updates, please subscribe here  https:// status .campaignmonitor.com/

 

We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. To be notified of future status and maintenance updates, please subscribe here https:// status .campaignmonitor.com/

Web application Email builder
 

Some customers experienced errors when accessing email builder. The issue was identified and systems were fully restored.

 

The issue has now been resolved. Customers should no longer experience errors when accessing email builder.

Web application Design & spam testing
 

Some customers may currently experience issues with the design & spam tests found under "Run inbox tests." We are working to resolve this as soon as we can. Thanks for your patience.

 

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues running design & spam tests.

 

The incident has now been resolved. Customers should no longer experience issues running design & spam tests.