Issues importing subscribers
Issues importing subscribers
2025-10-23T13:56:00.0000000Z
2025-10-23T13:56:00.0000000Z
We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.
2025-10-23T14:51:00.0000000Z
2025-10-23T14:51:00.0000000Z
We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.
2025-10-23T16:28:00.0000000Z
2025-10-23T16:28:00.0000000Z
A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.
2025-10-23T16:53:00.0000000Z
2025-10-23T16:53:00.0000000Z
Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.
2025-10-23T18:00:00.0000000Z
2025-10-23T18:00:00.0000000Z
The incident has now been resolved. Customers should no longer experience issues importing subscribers.