Issues importing subscribers

Incident

Issues importing subscribers

Status: closed
Start:
End:
Duration: 4 hours 4 minutes
Affected Components:
Web application Lists & subscribers
Update

We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

Update

We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

Update

A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.

Update

Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

Resolved

The incident has now been resolved. Customers should no longer experience issues importing subscribers.