It is not possible to login to Campaign Monitor at this time, our team are aware of the cause and are working to have this sorted as soon as possible.

Our engineering team continues to investigate the issue and is working to resolve it as quickly as possible. While the application is currently unavailable, this does not affect emails that have already been sent — links and images within those emails will continue to work as expected.

Our team has resolved the issue, and the application is now operating as normal.

We will continue to monitor the situation closely and will update the status page with any further information.

The application is now working normally and customers can now login without any issues.

Any campaigns scheduled to send during the period the application was unavailable will now send.

Unfortunately, Transactional emails that were triggered during this period won't have been sent and will need to be re-triggered.

Customers that have access to SMS are not currently able to access SMS settings or send SMS campaigns. This issue does not impact email sending or email campaigns. Our engineering team are working on resolving this issue as soon as possible.

The incident has now been resolved. Customers should no longer experience problems accessing SMS Settings or sending SMS campaigns.

We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

The issue has now been resolved. Customers should no longer experience problems accessing accounts.

SMS will be undergoing scheduled maintenance on Sunday, 11th Feb 2024 at 10:00 PM UTC (see your time zone here) for approximately 7 hours.

Messages that experience delivery failures during this time will be retried for up to one hour after the initial attempt. To minimize retries and risk of undelivered messages, we recommend you avoid scheduling large SMS campaigns during this maintenance window.

SMS maintenance is now complete.

SMS will be undergoing scheduled maintenance on Saturday, 10th Feb 2024 at 10:00 PM UTC (see your time zone here) for approximately 7 hours.

Messages that experience delivery failures during this time will be retried for up to one hour after the initial attempt. To minimize retries and risk of undelivered messages, we recommend you avoid scheduling large SMS campaigns during this maintenance window.

SMS maintenance is now complete.

SMS will be undergoing scheduled maintenance on Friday, 9th Feb 2024 at 8:00 PM UTC (see your time zone here) for approximately 9 hours.

Messages that experience delivery failures during this time will be retried for up to one hour after the initial attempt. To minimize retries and risk of undelivered messages, we recommend you avoid scheduling large SMS campaigns during this maintenance window.

SMS maintenance is now complete.