Reports of subscriber imports stalling or slow to complete
Reports of subscriber imports stalling or slow to complete
2022-06-20T13:44:46.6830000Z
2022-06-20T13:44:46.6830000Z
We're currently investigating reports that some customers are experiencing intermittent issues when importing subscribers into lists. As soon as we have any detailed information, we'll let you know.
2022-06-20T14:26:00.0000000Z
2022-06-20T14:26:00.0000000Z
We're still looking into the problem, it's not affecting all customers and those that are affected, the issue has been intermittent.
We'll update this post when we get more detailed information.
2022-06-20T15:20:00.0000000Z
2022-06-20T15:20:00.0000000Z
The engineers have isolated a potential issue and have pushed a fix and are currently monitoring the application. If you've experienced an issue uploading your subscribers, we would request you try again as the issue may have been fixed.
2022-06-20T15:37:00.0000000Z
2022-06-20T15:37:00.0000000Z
The incident has now been confirmed as resolved. Customers should no longer experience issues uploading subscribers.