Issues accessing Clients page in agency accounts

Incident

Issues accessing Clients page in agency accounts

Status: closed

Start:

End:

Duration: 2 hours 48 minutes

Affected Components:

Web application Log in & access

Update

2022-08-19T14:59:46.5730000Z

Some agency account administrators may currently experience issues accessing their Clients page. We are working to resolve this as soon as we can. Thanks for your patience.

Update

2022-08-19T15:35:00.0000000Z

We are continuing to work on a fix and will provide further updates. Agency administrators may currently experience issues accessing their Clients page.

Update

2022-08-19T16:58:00.0000000Z

We are continuing to work on a fix and will provide further updates. Agency administrators may currently experience issues accessing their Clients page.

Resolved

2022-08-19T17:48:00.0000000Z

The incident has now been resolved. Agency administrators should no longer experience issues accessing their Clients page.