Sending delays

Incident

Sending delays

Status: closed

Start:

End:

Duration: 2 hours

Affected Components:

Email sending Campaign emails Journey emails

Update

2023-11-29T17:43:00.0000000Z

Some customers with dedicated IPs may currently experience delays in sending. We are working to resolve this as soon as we can. Thanks for your patience.

Update

2023-11-29T19:22:00.0000000Z

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience sending delays though we are monitoring results.

Resolved

2023-11-29T19:43:00.0000000Z

The incident has now been resolved. Customers should no longer experience sending delays.