Some customers seeing security errors appearing when using the Email Builder

Incident

February 07, 2024, 5:28 PM

Some customers seeing security errors appearing when using the Email Builder

Status: closed

Start: February 07, 2024, 2:17 PM

End: February 07, 2024, 5:28 PM

Duration: 3 hours 10 minutes

Affected Components:

Web application Email builder

Update

February 07, 2024, 2:17 PM

We’ve received reports that some customers are seeing security errors when using the Email Builder. We are currently investigating and will keep you updated.

Update

February 07, 2024, 3:12 PM

We are continuing to investigate reports of security errors appearing in the Email Builder and will continue to post updates as they occur.

Update

February 07, 2024, 5:06 PM

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience security errors when using the Email Builder.

Resolved

February 07, 2024, 5:28 PM

The incident has now been resolved. Customers should no longer experience security errors when using the Email Builder.