Scheduled maintenance: Support access & Help center
Scheduled maintenance: Support access & Help center
2026-02-13T23:00:00.0000000Z
2026-02-13T23:00:00.0000000Z
Due to scheduled maintenance, Campaign Monitor Support will be fully unavailable from Friday, 13 Feb 2026 at 11:00 PM UTC until Tuesday, 17 Feb 2026 at 02:00 PM UTC (see your timezone here)
During this period:
- The support team will not be available
- The help center may experience periods of downtime
- Our in-app chatbot will still be available; however, it will not be able to escalate cases to the support team
- Sending emails to support will not be answered immediately, and there is a small risk that some may not reach the team
- Premier Plan customers will not be able to access phone support
If you do need help, it’s advised to wait until after Tuesday 17th to contact the support team.
Please share this information with any other users on your account who may not see this message.
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2026-02-17T14:00:00.0000000Z
2026-02-17T14:00:00.0000000Z
We have completed the scheduled maintenance of our help center and support environment.
To be notified of future status and maintenance updates, please subscribe.